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FullStory

Delayed session processing for EU

Degraded Lasted 0m · started · FullStory's page

Level
confirmed
Worst impact
Degraded
Regions
eu

What to do

  • Check whether you use FullStory in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-03-02 16:13 UTC and 2025-03-02 11:30 UTC may need a replay.
  • Subscribe to FullStory's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 1

  1. resolved

    From 6:30am ET until 9:00am ET we were experiencing delays in session processing for accounts in our EU data center. New sessions may not have appeared until 9:30am ET but no data was lost. The issue is now fully resolved and all sessions captured during this time have been processed.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-43b637d4ab

Is FullStory still down?

No, this incident was resolved 2025-03-02 11:30 UTC. For FullStory's live state, see https://down.guide/fullstory.

How long did it last?

0m, from 2025-03-02 16:13 UTC to 2025-03-02 11:30 UTC, by the times FullStory posted.

What was affected?

FullStory named in eu.

What caused it?

FullStory hasn't published a root cause. If it does, it shows here.

Where does this come from?

FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.