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FullStory

Elevated Data Display Errors, Delayed Segment Alerts

Degraded Lasted 2h 3m · started · FullStory's page

Level
confirmed
Worst impact
Degraded
Components
Fullstory Web Application, Webhooks & Alerts
Down Index
21of 100

What to do

  • Check whether you use FullStory Fullstory Web Application, Webhooks & Alerts. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 3m it lasted.

    Anything that failed between 2024-12-10 21:30 UTC and 2024-12-10 23:34 UTC may need a replay.
  • Subscribe to FullStory's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 2

  1. identified

    We are experiencing an elevated error rate displaying data in app for a subset of orgs. Charts may be slow to load. They may timeout with an error. Data capture is not affected. Segment alerts are also delayed for all orgs. We are actively investigating the issue.

    provider

  2. resolved

    The delays have subsided and this incident is now resolved. Please write into support@fullstory.com if you experience further trouble.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9285f85d5e

Is FullStory still down?

No, this incident was resolved 2024-12-10 23:34 UTC. For FullStory's live state, see https://down.guide/fullstory.

How long did it last?

2h 3m, from 2024-12-10 21:30 UTC to 2024-12-10 23:34 UTC, by the times FullStory posted.

What was affected?

FullStory named Fullstory Web Application, Webhooks & Alerts.

What caused it?

FullStory hasn't published a root cause. If it does, it shows here.

Where does this come from?

FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.