- Level
- confirmed
- Worst impact
- Degraded
- Components
- Fullstory Web Application
- Down Index
- 20of 100
What to do
Check whether you use FullStory Fullstory Web Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 46m it lasted.
Anything that failed between 2025-07-14 12:51 UTC and 2025-07-14 14:37 UTC may need a replay.Subscribe to FullStory's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from FullStory 2
- investigating
Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected. We are actively investigating the issue and will update this status as soon as we know more.
provider
- resolved
We've seen a decrease in errors and Fullstory objects should be returning to normal behavior. We do not expect any further impacts in the coming hours or days and will make changes to prevent these errors from causing such performance impacts in the future.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ac5d7d36d8
Is FullStory still down?
No, this incident was resolved 2025-07-14 14:37 UTC. For FullStory's live state, see https://down.guide/fullstory.
How long did it last?
1h 46m, from 2025-07-14 12:51 UTC to 2025-07-14 14:37 UTC, by the times FullStory posted.
What was affected?
FullStory named Fullstory Web Application.
What caused it?
FullStory hasn't published a root cause. If it does, it shows here.
Where does this come from?
FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.