Delays for Warehouse Customers in EU1 Data Center

What to do

• Check whether you use FullStory Anywhere: Warehouse. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 47m it lasted.

  Anything that failed between 2026-02-25 16:20 UTC and 2026-02-25 22:06 UTC may need a replay.

• Subscribe to FullStory's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 3

1. monitoringFeb 25, 2026, 4:20 PM UTC

   We are currently monitoring an issue that is causing delays for warehouse customers located in our EU1 region. Customers may experience slower than normal processing times. We have identified the root cause and will continue to monitor the situation. We will provide another update as soon as we have more information.

   provider

2. monitoringFeb 25, 2026, 7:36 PM UTC

   We have implemented a fix for the issue that began around 18:40 UTC, which was causing delays for our warehouse customers in the EU1 region. The system is now catching up. Our team is taking steps to ensure all data is processed accurately, and we will post another update once all processing is back to normal.

   provider

3. resolvedFeb 25, 2026, 10:06 PM UTC

   Correction: The issue began at approximately 18:40 ET, not 18:40 UTC as previously stated. We have resolved the issue that was causing delays for our warehouse customers in the EU1 region, and all systems are now fully operational. Our team will continue to ensure all data is processed correctly. We appreciate your patience and apologize for any inconvenience this may have caused.

   provider

Corrections

None so far.

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