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FullStory

Delayed session processing

Degraded Lasted 59m · started · FullStory's page

Level
confirmed
Worst impact
Degraded
Components
Data Capture - Web
Down Index
18of 100

What to do

  • Check whether you use FullStory Data Capture - Web. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

    Anything that failed between 2025-02-12 22:26 UTC and 2025-02-12 23:25 UTC may need a replay.
  • Subscribe to FullStory's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=fullstory works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from FullStory 2

  1. investigating

    We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.

    provider

  2. resolved

    A fix has been implemented and we are monitoring the results.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c98a6af98e

Is FullStory still down?

No, this incident was resolved 2025-02-12 23:25 UTC. For FullStory's live state, see https://down.guide/fullstory.

How long did it last?

59m, from 2025-02-12 22:26 UTC to 2025-02-12 23:25 UTC, by the times FullStory posted.

What was affected?

FullStory named Data Capture - Web.

What caused it?

FullStory hasn't published a root cause. If it does, it shows here.

Where does this come from?

FullStory's official status page, https://status.fullstory.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.