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Iterable

Iterable Auth service degraded

Partial outage Lasted 45m · started · Iterable's page

Level
confirmed
Worst impact
Partial outage
Down Index
27of 100

What to do

  • Check whether your product depends on Iterable. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

    Anything that failed between 2025-08-08 23:44 UTC and 2025-08-09 00:29 UTC may need a replay.
  • Subscribe to Iterable's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Iterable 3

  1. investigating

    We are seeing issues accessing app.iterable.com. We have identified an issue in one of our services and Engineering is working on a fix. Iterable API is not impacted. All campaigns and journeys are processing as expected. Next update will be by 5PM PDT.

    provider

  2. monitoring

    We have addressed the issue in our service and app.iterable.com is accessible again. Engineering is monitoring the situation. Next update will be at or before 5:30PM PDT.

    provider

  3. resolved

    Our login service has recovered and app.iterable.com is fully accessible. If you are still having issues, please reach out to support.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-04511a1bbc

Is Iterable still down?

No, this incident was resolved 2025-08-09 00:29 UTC. For Iterable's live state, see https://down.guide/iterable.

How long did it last?

45m, from 2025-08-08 23:44 UTC to 2025-08-09 00:29 UTC, by the times Iterable posted.

What caused it?

Iterable hasn't published a root cause. If it does, it shows here.

Where does this come from?

Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.