- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global Web Application
- Down Index
- 21of 100
What to do
Check whether you use Iterable Global Web Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 59m it lasted.
Anything that failed between 2024-11-20 15:34 UTC and 2024-11-20 20:33 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 3
- investigating
From 4:45 AM to 5:45 AM PT, we saw errors and slowness reaching app.iterable.com. Accessing all areas of the platform may have been met with slow loads, but sends and logins are not affected. The engineering team is currently investigating and we will update at 8:30am PT.
provider
- monitoring
Iterable Engineering has confirmed that we've recovered from the errors that were previously noted as reaching app.iterable.com. Users should be seeing platform speeds return to normal. Engineering is continuing to monitor and put preventative measures in place, but if you are still seeing any impact with Iterable pages loading slowly please reach out to support@iterable.com
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-07fcc84b65
Is Iterable still down?
No, this incident was resolved 2024-11-20 20:33 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
4h 59m, from 2024-11-20 15:34 UTC to 2024-11-20 20:33 UTC, by the times Iterable posted.
What was affected?
Iterable named Global Web Application.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.