- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global API Success
- Regions
- eu
What to do
Check whether you use Iterable Global API Success in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 29m it lasted.
Anything that failed between 2025-09-15 17:28 UTC and 2025-09-15 17:58 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 2
- investigating
Status: Investigating Summary: We are currently investigating an issue causing 504 Gateway Time-out errors for requests to the /api/export/data.json endpoint affecting customers hosted in our European Data Center (EUDC) ONLY. All other APIs are functional. The issue was first reported around 5:35 pm CEST. Iterable Engineering is currently investigating the issue and working on remediation steps. Next update at 9:25 PM CEST or earlier.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2105cfb6c1
Is Iterable still down?
No, this incident was resolved 2025-09-15 17:58 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
29m, from 2025-09-15 17:28 UTC to 2025-09-15 17:58 UTC, by the times Iterable posted.
What was affected?
Iterable named Global API Success in eu.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.