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Iterable

Segmentation page intermittent slowness

Degraded Lasted 3h 11m · started · Iterable's page

Level
confirmed
Worst impact
Degraded
Down Index
20of 100

What to do

  • Check whether your product depends on Iterable. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 11m it lasted.

    Anything that failed between 2024-11-25 17:07 UTC and 2024-11-25 20:18 UTC may need a replay.
  • Subscribe to Iterable's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Iterable 5

  1. investigating

    Intermittent slowness observed on segmentation page. The engineering team is currently investigating and we will update at 9:45am PT.

    provider

  2. identified

    The issue has been identified and fix has been implemented. The engineering team will continue monitoring systems and we will update at 10:15am PT or sooner.

    provider

  3. monitoring

    The issue has been mitigated. The engineering team will continue monitoring systems and we will update at 11:30am PT or sooner.

    provider

  4. monitoring

    The issue has been mitigated. The engineering team continues to monitor systems. If you are still seeing any impact please reach out to support@iterable.com

    provider

  5. resolved

    The issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5d26983a38

Is Iterable still down?

No, this incident was resolved 2024-11-25 20:18 UTC. For Iterable's live state, see https://down.guide/iterable.

How long did it last?

3h 11m, from 2024-11-25 17:07 UTC to 2024-11-25 20:18 UTC, by the times Iterable posted.

What caused it?

Iterable hasn't published a root cause. If it does, it shows here.

Where does this come from?

Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.