- Level
- confirmed
- Worst impact
- Degraded
- Components
- Email Sends, Journey Processing, Push Sends, SMS Sends, User Updates, List Updates, User Deletions
- Down Index
- 18of 100
What to do
Check whether you use Iterable Email Sends, Journey Processing, Push Sends, SMS Sends and 3 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 14m it lasted.
Anything that failed between 2026-03-17 18:07 UTC and 2026-03-17 19:21 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 4
- investigating
We are currently investigating an issue for one of ES clusters - c102 - The cluster is in a red state, leading to very slow ingestion and widespread API 500 errors. Customers are experiencing failed searches and errors on multiple API endpoints. Ingestion rates are near zero, with lag up to 20 minutes and increasing for internal, realtime, and bulk data pipelines.
provider
- investigating
Engineering is continuing to investigate this issue. At this time there is no improvement yet to any customers on C102. Next Update at 12:15 PDT or sooner.
provider
- monitoring
Engineering has restored C102 back to a "green" state and ingestion and API calls are succeeding again for this cluster. We will continue to monitor until we are fully through the accumulated backlog. Next update at 1 PM PDT or sooner.
provider
- resolved
We have fully caught up with any backlog on C102 and all queries and activity through C102 are functioning normally. If you continue to experience any issues please contact Support.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-65942f14d8
Is Iterable still down?
No, this incident was resolved 2026-03-17 19:21 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
1h 14m, from 2026-03-17 18:07 UTC to 2026-03-17 19:21 UTC, by the times Iterable posted.
What was affected?
Iterable named Email Sends, Journey Processing, Push Sends, SMS Sends and 3 more.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.