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Iterable

API Update Timing Out

Degraded Lasted 21h 53m · started · Iterable's page

Level
confirmed
Worst impact
Degraded
Components
Global API Success
Down Index
23of 100

What to do

  • Check whether you use Iterable Global API Success. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 53m it lasted.

    Anything that failed between 2026-01-01 22:05 UTC and 2026-01-02 19:58 UTC may need a replay.
  • Subscribe to Iterable's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Iterable 4

  1. investigating

    API Update is experiencing timeouts starting at 11:00 AM PST. The Engineering team is investigating. Next update at 3:00 PM PST.

    provider

  2. monitoring

    API Update has recovered. The engineering team will continue to monitor—next update on January 2nd, at 9 AM PST.

    provider

  3. monitoring

    API Update is stable. The engineering team will continue to monitor. Next update at 12:00 PM PST.

    provider

  4. resolved

    The engineering team determined that the issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6617da7a6b

Is Iterable still down?

No, this incident was resolved 2026-01-02 19:58 UTC. For Iterable's live state, see https://down.guide/iterable.

How long did it last?

21h 53m, from 2026-01-01 22:05 UTC to 2026-01-02 19:58 UTC, by the times Iterable posted.

What was affected?

Iterable named Global API Success.

What caused it?

Iterable hasn't published a root cause. If it does, it shows here.

Where does this come from?

Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.