- Level
- confirmed
- Worst impact
- Degraded
- Components
- User Updates, List Uploads
- Down Index
- 19of 100
What to do
Check whether you use Iterable User Updates, List Uploads. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.
Anything that failed between 2025-01-13 22:41 UTC and 2025-01-14 01:03 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 4
- identified
Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours. This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page. Next update by 3:30PST.
provider
- identified
Ingestion backlogs on c22 are shrinking due to the deployed fix. Next update by 4:30PST.
provider
- monitoring
Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.
provider
- resolved
Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-eee4963439
Is Iterable still down?
No, this incident was resolved 2025-01-14 01:03 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
2h 22m, from 2025-01-13 22:41 UTC to 2025-01-14 01:03 UTC, by the times Iterable posted.
What was affected?
Iterable named User Updates, List Uploads.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.