- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global Campaign Sends
- Down Index
- 8of 100
What to do
Check whether you use Iterable Global Campaign Sends. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2024-11-14 17:45 UTC and 2024-11-14 17:45 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 1
- resolved
Today, November 14th around 5:00 am PST, Iterable was alerted to an issue where inApp campaigns were not rendering handlebars correctly. Iterable engineers began investigating the issue and identified the cause of the issue had started around 10:00 am PST on November 13th. Once they deployed their fix today at 7:30 am PST handlebars began rendering correctly again for all in App campaigns. During this impact window customers may have also seen issues with in App messages not sending / being fetched correctly in regards to dynamic content not being available. If you have any additional questions or think you may have been impacted please reach out to support@iterable.com
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fc08b58c73
Is Iterable still down?
No, this incident was resolved 2024-11-14 17:45 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
0m, from 2024-11-14 17:45 UTC to 2024-11-14 17:45 UTC, by the times Iterable posted.
What was affected?
Iterable named Global Campaign Sends.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.