- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 8of 100
What to do
Check whether your product depends on Mercury. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2026-10-27 15:45 UTC and 2026-10-27 14:15 UTC may need a replay.Subscribe to Mercury's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mercury works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mercury 1
- resolved
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4ba984f380
Is Mercury still down?
No, this incident was resolved 2026-10-27 14:15 UTC. For Mercury's live state, see https://down.guide/mercury.
How long did it last?
0m, from 2026-10-27 15:45 UTC to 2026-10-27 14:15 UTC, by the times Mercury posted.
What caused it?
Mercury hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mercury's official status page, https://status.mercury.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.