- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 23of 100
What to do
Check whether your product depends on Mercury. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6d 17h it lasted.
Anything that failed between 2026-10-07 22:14 UTC and 2026-10-14 15:42 UTC may need a replay.Subscribe to Mercury's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mercury works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mercury 7
- investigating
We're investigating reports of failed Investments wire transfers out impacting a small subset of our customers. We are aware of this issue and our team is actively looking into it. We'll share an update as soon as we have more information.
provider
- identified
We've identified the cause of the failed Investments wire transfers out for a subset of our customers. Our team is actively working to resolve the root issue. We will update this page as we make progress. Customers may continue to experience delayed or failed Investments transfers out in the meantime. We'll confirm once the fix has been fully deployed.
provider
- monitoring
The issue affecting failed Investment wire transfers appears to be resolved. Our team is closely monitoring recovery to confirm full stability before closing this incident. We'll post a final update once we've confirmed everything is back to normal.
provider
- resolved
This incident has been resolved with no further Investment failures since October 8. Downstream effects and delays have now been remediated, and the final few pending transfers are expected to settle within by end of day October 14. No further action is needed. Thank you for your patience.
provider
- investigating
We're investigating new reports of failed Investment wire transfers out impacting a small subset of our customers. We are aware of this issue and our team is actively looking into it. We'll share an update as soon as we have more information.
provider
- identified
We've identified the cause of the new failed Investments wire transfers out for a subset of our customers. Our team is actively working to resolve the root issue. We will update this page as we make progress. Customers may continue to experience delayed or failed Investments transfers out in the meantime. We'll confirm once the fix has been fully deployed.
provider
- resolved
This incident has been resolved. Investments transfers are fully restored and operating normally. No further action is needed. Thank you for your patience.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-527f4e07a7
Is Mercury still down?
No, this incident was resolved 2026-10-14 15:42 UTC. For Mercury's live state, see https://down.guide/mercury.
How long did it last?
6d 17h, from 2026-10-07 22:14 UTC to 2026-10-14 15:42 UTC, by the times Mercury posted.
What caused it?
Mercury hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mercury's official status page, https://status.mercury.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.