Issues Revealing Card Details on Web and Mobile

What to do

• Check whether your product depends on Mercury. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

  Anything that failed between 2026-10-02 16:11 UTC and 2026-10-02 17:29 UTC may need a replay.

• Subscribe to Mercury's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mercury works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mercury 3

1. investigatingOct 2, 2026, 4:11 PM UTC

   We're investigating reports of unsuccessful card detail reveal attempts that may be impacting some customers on both web and mobile. We are aware of this issue and our team is actively looking into it. We'll share an update as soon as we have more information. No action is needed from you at this time.

   provider

2. monitoringOct 2, 2026, 4:44 PM UTC

   The issue preventing card detail reveals appears to be resolved. Our team is closely monitoring recovery to confirm full stability before closing this incident. We'll post a final update once we've confirmed everything is back to normal.

   provider

3. resolvedOct 2, 2026, 5:29 PM UTC

   This incident has been resolved. Card detail revealing is fully restored and operating normally. No further action is needed. Thank you for your patience.

   provider

Corrections

None so far.

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