Logins Intermittently Interrupted for Some Customers

What to do

• Check whether your product depends on Mercury. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-11-06 16:46 UTC and 2026-11-06 16:36 UTC may need a replay.

• Subscribe to Mercury's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mercury works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mercury 3

1. resolvedNov 6, 2026, 4:36 PM UTC

   From approximately 9:34am to 10:12am CST, logins were intermittently degraded. This incident has now been resolved, with login access fully restored and operating normally. No further action is needed. Thank you for your patience.

   provider

2. resolvedNov 6, 2026, 4:36 PM UTC

   From approximately 8:52am to 9:56am ET, logins were intermittently degraded. This incident has now been resolved, with login access fully restored and operating normally. No further action is needed. Thank you for your patience.

   provider

3. resolvedNov 6, 2026, 4:36 PM UTC

   From approximately 10:34am to 11:12am ET, logins were intermittently degraded. This incident has now been resolved, with login access fully restored and operating normally. No further action is needed. Thank you for your patience.

   provider

Corrections

None so far.

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