Bird: Increased delivery latency for SMS service

What to do

Check whether you use Bird SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03 and 5 more in apac, eu, in, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.
Anything that failed between 2026-10-04 15:27 UTC and 2026-10-04 16:13 UTC may need a replay.
Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingOct 4, 2026, 3:27 PM UTC
Since 2:55 PM UTC, we are experiencing increased latency with our SMS service (API, SMPP, Mail to SMS). We are investigating the issue and will provide an update as soon as we have more information.
provider
monitoringOct 4, 2026, 3:41 PM UTC
The situation has improved since 3:30 PM UTC. We are monitoring the services.
provider
resolvedOct 4, 2026, 4:13 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

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Is Bird still down?

No, this incident was resolved 2026-10-04 16:13 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

47m, from 2026-10-04 15:27 UTC to 2026-10-04 16:13 UTC, by the times Bird posted.

What was affected?

Bird named SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03 and 5 more in apac, eu, in, us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.