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Bird

Increased Error rates on USA Bird Platform API

Degraded Lasted 19m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Bird Platform
Regions
us

What to do

  • Check whether you use Bird Bird Platform in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19m it lasted.

    Anything that failed between 2026-09-26 15:59 UTC and 2026-09-26 16:17 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 4

  1. investigating

    We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

    provider

  2. identified

    We have found the cause of the issue cycling the bad instances. Recovery expected soon.

    provider

  3. monitoring

    We are monitoring the systems while they recover. All errors have stopped and all queues are recovering.

    provider

  4. resolved

    Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cb894c402d

Is Bird still down?

No, this incident was resolved 2026-09-26 16:17 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

19m, from 2026-09-26 15:59 UTC to 2026-09-26 16:17 UTC, by the times Bird posted.

What was affected?

Bird named Bird Platform in us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.