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Bird

Bird.com Platform: Increased 5xx errors and delivery deliays

Degraded Lasted 53m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Bird Platform
Down Index
17of 100

What to do

  • Check whether you use Bird Bird Platform. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.

    Anything that failed between 2026-10-05 18:18 UTC and 2026-10-05 19:12 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 4

  1. investigating

    We are currently investigating an increase in 5xx errors and delayed email deliveries. Please note: There is no impact to our Marketing Platform or SparkPost APIs.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5d3f240b26

Is Bird still down?

No, this incident was resolved 2026-10-05 19:12 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

53m, from 2026-10-05 18:18 UTC to 2026-10-05 19:12 UTC, by the times Bird posted.

What was affected?

Bird named Bird Platform.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.