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Bird

Bird status history

50 incidents over the last year, newest first; 100.00% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Bird's own archive.

Month

2026-10

3 incidents

  1. BirdDegraded
    Whatsapp sending is degraded
    lasted 28mBird Platform
  2. BirdDegraded
    Bird.com Platform: Increased 5xx errors and delivery deliays
    lasted 53mBird Platform
  3. BirdDegraded
    Increased delivery latency for SMS service
    lasted 47mSMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02 +6apac, eu, in, us
Month

2026-09

6 incidents

  1. BirdDegraded
    Increased Error rates on USA Bird Platform API
    lasted 19mBird Platformus
  2. BirdDegraded
    Flow Logs failures in EU
    lasted 3h 29mFlows - Europeeu
  3. BirdDegraded
    Elevated processing delays — US region
    lasted 1h 29mAnalytics - US (West), Campaigns - US (West), Channels - US (West) +5us
  4. BirdDegraded
    Elevated API errors and voice call setup failures (US)
    lasted 1h 22mBird Platformeu, us
  5. BirdDegraded
    Incoming calls to UK with one-way audio
    lasted 5dVoice - Connectivity - Global
  6. BirdDegraded
    SMS processing disruption
    lasted 0mSMS - Connectivity - APAC, SMS - Connectivity - EMEA, SMS - Connectivity - LATAM +1apac, eu, latam
Month

2026-08

2 incidents

  1. BirdDegraded
    Inbox — Service Outage
    lasted 5h 11mInbox
  2. BirdPartial outage
    Connectors failing for some customers.
    lasted 5h 3mConnectors - Europe, Connectors - US (West), Connectors - Asia (India)apac, eu, in, us
Month

2026-07

3 incidents

  1. BirdDegraded
    Dashboard Search Indexing Issue
    lasted 2h 38mDashboard - app.bird.com
  2. BirdDegraded
    Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region
    lasted 2h 16mDashboard - app.bird.com, Analytics - US (West), Contacts - US (West)us, us-west-1
  3. BirdDegraded
    Journeys failure rate increase
    lasted 23mJourney - US (West)us
Month

2026-06

4 incidents

  1. BirdDegraded
    WhatsApp message delivery issues
    lasted 4h 12mChannels - Europe, Channels - US (West), Channels - Asia (India) +1apac, eu, in, us
  2. BirdDegraded
    Flows and Journeys unable to retrieve the Message Body for Conversation Messages
    lasted 49mFlows - Europe, Flows - US (West), Flows - Asia (India)apac, eu, in, us
  3. BirdDegraded
    Increase of delivery latency for SMS messages
    lasted 1h 44mSMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02 +1eu
  4. BirdDegraded
    Conversations data processing is behind
    lasted 50mConversations - APIus
Month

2026-05

5 incidents

  1. BirdDegraded
    Overview pages and Search down
    lasted 10m
  2. BirdDegraded
    Issues Listing Journeys in UI [EU]
    lasted 1h 59mJourney - Europeeu
  3. BirdDegraded
    Journey Processing Delays [EU]
    lasted 36mJourney - Europeeu
  4. BirdDegraded
    SMS delivery interruption - Netherlands - KPN 20408
    lasted 7d 20hSMS - Connectivity - EMEAeu
  5. BirdDegraded
    Elevated Errors with Conversations API
    lasted 1h 31mConversations - APIeu
Month

2026-04

1 incident

  1. BirdDegraded
    Wait step in automations having degraded performance
    lasted 2h 43mFlows - US (West), Journey - US (West)us
Month

2026-03

4 incidents

  1. BirdDegraded
    New campaign activation failures in EP marketing suite
    lasted 2h 18mCampaigns - Europe, Campaigns - US (West), Campaigns - Asia (India)apac, eu, in, us
  2. BirdDegraded
    Failures adding contacts to lists
    lasted 47mContacts - Europe, Contacts - US (West), Contacts - Asia (India)apac, eu, in, us
  3. BirdDegraded
    Delays processing flow events in AP - south 1
    lasted 2h 5mFlows - Asia (India), Journey - Asia (India)apac, in
  4. BirdDegraded
    Delays in processing a subset of flows & journeys contact-added-to-list triggers
    lasted 1h 15mContacts - Europe, Contacts - US (West), Contacts - Asia (India)apac, eu, in, us
Month

2026-02

3 incidents

  1. BirdDegraded
    MMS service is currently experiencing issues delivering to US numbers
    lasted 1h 40mus
  2. BirdDegraded
    Data Platform Degraded Performance - US-WEST region
    lasted 0mus
  3. BirdDegraded
    Scheduled campaigns sent immediately
    lasted 0m
Month

2026-01

4 incidents

  1. BirdPartial outage
    Database Issue Causing Platform Performance Degradation
    lasted 2h 13mAnalytics - US (West), Campaigns - US (West), Contacts - US (West)us
  2. BirdMajor outage
    High response times for analytics in US west
    lasted 4h 24mAnalytics - US (West)us
  3. BirdDegraded
    Errors receiving image messages on Whatsapp channels since about 12pm UTC
    lasted 7mWhatsApp Channel
  4. BirdDegraded
    Errors receiving image messages on Whatsapp channels
    lasted 3hChannels - Europe, Channels - US (West), Channels - Asia (India)apac, eu, in, us
Month

2025-12

4 incidents

  1. BirdDegraded
    Email data delay
    lasted 3h 6mAnalytics - US (West)us
  2. BirdDegraded
    Degrade performance with Contacts
    lasted 17h 15mContacts - Europeeu
  3. BirdDegraded
    Degrade performance with Contacts
    lasted 17mContacts - Europeeu
  4. BirdDegraded
    Failures executing journeys, processing contact events, segmentation and campaigns
    lasted 26meu
Month

2025-11

8 incidents

  1. BirdDegraded
    [EU and AP only] Missing contacts in some segments using contact events
    lasted 3h 8mContacts - Europe, Contacts - Asia (India)apac, eu, in
  2. BirdDegraded
    Intermittent issues installing WhatsApp channels
    lasted 7d 5hChannels - Europe, Channels - US (West), Channels - Asia (India)apac, eu, in, us
  3. BirdDegraded
    Failures executing journeys, processing contact events, segmentation and campaigns
    lasted 7h 41mCampaigns - Europe, Contacts - Europe, Contacts - US (West) +4apac, eu, in, us
  4. BirdDegraded
    Intermittent delays processing WhatsApp messages (Connectivity Platform)
    lasted 57mWhatsApp Channel
  5. BirdPartial outage
    Intermittent issues installing WhatsApp channels
    lasted 1d 23hChannels - Europe, Channels - US (West), Channels - Asia (India)apac, eu, in, us
  6. BirdDegraded
    Issue creating new workspaces
    lasted 37mOrganizations (Billing, IAM, Settings, Wallets) - Europe, Organizations (Billing, IAM, Settings, Wallets) - US (West), Organizations (Billing, IAM, Settings, Wallets) - Asia (India)apac, eu, in, us
  7. BirdDegraded
    Flows - elevated error rates
    lasted 25mFlows - Europe, Flows - US (West), Flows - Asia (India)apac, eu, in, us
  8. BirdDegraded
    Delay in WhatsApp message status updates
    lasted 14mChannels - Europe, Channels - US (West), Channels - Asia (India)apac, eu, in, us
Month

2025-10

3 incidents

  1. BirdDegraded
    Failures sending Viber messages
    lasted 50m
  2. BirdDegraded
    [Connectivity Platform] Conversations API seeing some errors with increased latency
    lasted 1h 2mConversations - API
  3. BirdPartial outage
    Slow processing of messages through Viber
    lasted 2d 17hConversations - API