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Bird

SMS processing disruption

Degraded Lasted 0m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
SMS - Connectivity - APAC, SMS - Connectivity - EMEA, SMS - Connectivity - LATAM, SMS - Connectivity - NORAM
Regions
apac, eu, latam
Down Index
20of 100

What to do

  • Check whether you use Bird SMS - Connectivity - APAC, SMS - Connectivity - EMEA, SMS - Connectivity - LATAM, SMS - Connectivity - NORAM in apac, eu, latam. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-09-10 10:27 UTC and 2026-09-10 10:27 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 1

  1. resolved

    Between 9:48 and 9:57 UTC, some SMS messages were not processed as expected for the Engagement Platform. The issue has been resolved, and normal SMS processing has resumed.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-17c863bf47

Is Bird still down?

No, this incident was resolved 2026-09-10 10:27 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

0m, from 2026-09-10 10:27 UTC to 2026-09-10 10:27 UTC, by the times Bird posted.

What was affected?

Bird named SMS - Connectivity - APAC, SMS - Connectivity - EMEA, SMS - Connectivity - LATAM, SMS - Connectivity - NORAM in apac, eu, latam.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.