- Level
- confirmed
- Worst impact
- Degraded
- Components
- Bird Platform
- Regions
- eu, us
What to do
Check whether you use Bird Bird Platform in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.
Anything that failed between 2026-09-17 16:22 UTC and 2026-09-17 17:44 UTC may need a replay.Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bird 4
- investigating
We are investigating elevated error rates and increased latency for API requests in our US region, beginning approximately 15:31 UTC. Write operations are the most affected and may return errors or time out. Voice call setup and number routing are also degraded. Read operations and our EU region are unaffected. We are actively engaged and will provide an update within 30 minutes.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-80e39846f4
Is Bird still down?
No, this incident was resolved 2026-09-17 17:44 UTC. For Bird's live state, see https://down.guide/messagebird.
How long did it last?
1h 22m, from 2026-09-17 16:22 UTC to 2026-09-17 17:44 UTC, by the times Bird posted.
What was affected?
Bird named Bird Platform in eu, us.
What caused it?
Bird hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.