Skip to main content
Bird

Delay in WhatsApp message status updates

Degraded Lasted 14m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Channels - Europe, Channels - US (West), Channels - Asia (India)
Regions
apac, eu, in, us
Down Index
30of 100

What to do

  • Check whether you use Bird Channels - Europe, Channels - US (West), Channels - Asia (India) in apac, eu, in, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2025-11-04 13:44 UTC and 2025-11-04 13:58 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 3

  1. identified

    We have identified an issue with WhatsApp message status updates. No message status updates are lost.

    provider

  2. identified

    We have fixed the issue and are rolling-out the solution

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-df1570b8c3

Is Bird still down?

No, this incident was resolved 2025-11-04 13:58 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

14m, from 2025-11-04 13:44 UTC to 2025-11-04 13:58 UTC, by the times Bird posted.

What was affected?

Bird named Channels - Europe, Channels - US (West), Channels - Asia (India) in apac, eu, in, us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.