- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard - app.bird.com, Analytics - US (West), Contacts - US (West)
- Regions
- us, us-west-1
- Down Index
- 27of 100
What to do
Check whether you use Bird Dashboard - app.bird.com, Analytics - US (West), Contacts - US (West) in us, us-west-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 16m it lasted.
Anything that failed between 2026-07-08 20:12 UTC and 2026-07-08 22:28 UTC may need a replay.Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bird 3
- investigating
We are observing delays in processing of Message & Contact Objects. We are actively investigating the issue The impact is limited to Customers in Bird Box platform, hosted in the us-west-1 region.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ec6b09e239
Is Bird still down?
No, this incident was resolved 2026-07-08 22:28 UTC. For Bird's live state, see https://down.guide/messagebird.
How long did it last?
2h 16m, from 2026-07-08 20:12 UTC to 2026-07-08 22:28 UTC, by the times Bird posted.
What was affected?
Bird named Dashboard - app.bird.com, Analytics - US (West), Contacts - US (West) in us, us-west-1.
What caused it?
Bird hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.