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Bird

Issues Listing Journeys in UI [EU]

Degraded Lasted 1h 59m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Journey - Europe
Regions
eu

What to do

  • Check whether you use Bird Journey - Europe in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.

    Anything that failed between 2026-05-13 11:33 UTC and 2026-05-13 13:33 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 4

  1. investigating

    We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally. At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7aa3bff1a8

Is Bird still down?

No, this incident was resolved 2026-05-13 13:33 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

1h 59m, from 2026-05-13 11:33 UTC to 2026-05-13 13:33 UTC, by the times Bird posted.

What was affected?

Bird named Journey - Europe in eu.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.