- Level
- confirmed
- Worst impact
- Degraded
- Components
- Channels - Europe, Channels - US (West), Channels - Asia (India)
- Regions
- apac, eu, in, us
- Down Index
- 39of 100
What to do
Check whether you use Bird Channels - Europe, Channels - US (West), Channels - Asia (India) in apac, eu, in, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7d 5h it lasted.
Anything that failed between 2025-11-27 10:56 UTC and 2025-12-04 16:17 UTC may need a replay.Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bird 4
- investigating
We are investigating issues preventing some customers from installing WhatsApp channels for pre-verified numbers only.
provider
- identified
We've identified the issue and are working with Meta (WhatsApp) to resolve it.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5d846a81cb
Is Bird still down?
No, this incident was resolved 2025-12-04 16:17 UTC. For Bird's live state, see https://down.guide/messagebird.
How long did it last?
7d 5h, from 2025-11-27 10:56 UTC to 2025-12-04 16:17 UTC, by the times Bird posted.
What was affected?
Bird named Channels - Europe, Channels - US (West), Channels - Asia (India) in apac, eu, in, us.
What caused it?
Bird hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.