Bird: New campaign activation failures in EP marketing suite

What to do

Check whether you use Bird Campaigns - Europe, Campaigns - US (West), Campaigns - Asia (India) in apac, eu, in, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 18m it lasted.
Anything that failed between 2026-03-31 11:29 UTC and 2026-03-31 13:47 UTC may need a replay.
Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedMar 31, 2026, 11:29 AM UTC
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.
provider
monitoringMar 31, 2026, 12:25 PM UTC
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
provider
resolvedMar 31, 2026, 1:47 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Bird still down?

No, this incident was resolved 2026-03-31 13:47 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

2h 18m, from 2026-03-31 11:29 UTC to 2026-03-31 13:47 UTC, by the times Bird posted.

What was affected?

Bird named Campaigns - Europe, Campaigns - US (West), Campaigns - Asia (India) in apac, eu, in, us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.