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Bird

Delays in processing a subset of flows & journeys contact-added-to-list triggers

Degraded Lasted 1h 15m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Contacts - Europe, Contacts - US (West), Contacts - Asia (India)
Regions
apac, eu, in, us
Down Index
34of 100

What to do

  • Check whether you use Bird Contacts - Europe, Contacts - US (West), Contacts - Asia (India) in apac, eu, in, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 15m it lasted.

    Anything that failed between 2026-03-11 13:52 UTC and 2026-03-11 15:07 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 2

  1. investigating

    We are currently investigating processing delays impacting a subset of flows & journeys configured with contact-added-to-list triggers.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c53a3b569e

Is Bird still down?

No, this incident was resolved 2026-03-11 15:07 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

1h 15m, from 2026-03-11 13:52 UTC to 2026-03-11 15:07 UTC, by the times Bird posted.

What was affected?

Bird named Contacts - Europe, Contacts - US (West), Contacts - Asia (India) in apac, eu, in, us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.