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Bird

Journey Processing Delays [EU]

Degraded Lasted 36m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Journey - Europe
Regions
eu

What to do

  • Check whether you use Bird Journey - Europe in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

    Anything that failed between 2026-05-12 13:41 UTC and 2026-05-12 14:16 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 3

  1. investigating

    We are currently experiencing delays in processing journeys. The team is actively working to increase processing speed and reduce delays.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-edab732749

Is Bird still down?

No, this incident was resolved 2026-05-12 14:16 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

36m, from 2026-05-12 13:41 UTC to 2026-05-12 14:16 UTC, by the times Bird posted.

What was affected?

Bird named Journey - Europe in eu.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.