Connectors failing for some customers.

What to do

• Check whether you use Bird Connectors - Europe, Connectors - US (West), Connectors - Asia (India) in apac, eu, in, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 3m it lasted.

  Anything that failed between 2026-08-06 17:05 UTC and 2026-08-06 22:08 UTC may need a replay.

• Subscribe to Bird's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 7

1. investigatingAug 6, 2026, 5:05 PM UTC

   We are noticing failures in the connector service. We are investigating to identify the root cause

   provider

2. identifiedAug 6, 2026, 5:48 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedAug 6, 2026, 6:46 PM UTC

   We are continuing to work on a fix for this issue.

   provider

4. identifiedAug 6, 2026, 8:49 PM UTC

   We identified the root cause and continuing to work on a fix for this issue.

   provider

5. monitoringAug 6, 2026, 10:02 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. monitoringAug 6, 2026, 10:02 PM UTC

   We are continuing to monitor for any further issues.

   provider

7. resolvedAug 6, 2026, 10:08 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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