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Bird

Email data delay

Degraded Lasted 3h 6m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Analytics - US (West)
Regions
us
Down Index
24of 100

What to do

  • Check whether you use Bird Analytics - US (West) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 6m it lasted.

    Anything that failed between 2025-12-10 21:25 UTC and 2025-12-11 00:32 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 4

  1. investigating

    We are investigating a delay in email sending data. There is no delay in email sending.

    provider

  2. monitoring

    Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-551f718154

Is Bird still down?

No, this incident was resolved 2025-12-11 00:32 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

3h 6m, from 2025-12-10 21:25 UTC to 2025-12-11 00:32 UTC, by the times Bird posted.

What was affected?

Bird named Analytics - US (West) in us.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.