- Level
- confirmed
- Worst impact
- Degraded
- Components
- Voice - Connectivity - Global
What to do
Check whether you use Bird Voice - Connectivity - Global. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5d it lasted.
Anything that failed between 2026-09-11 11:38 UTC and 2026-09-16 11:43 UTC may need a replay.Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bird 3
- investigating
We are currently investigating the issue with calls to UK numbers resulting in one-way audio
provider
- investigating
We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d493ddd22d
Is Bird still down?
No, this incident was resolved 2026-09-16 11:43 UTC. For Bird's live state, see https://down.guide/messagebird.
How long did it last?
5d, from 2026-09-11 11:38 UTC to 2026-09-16 11:43 UTC, by the times Bird posted.
What was affected?
Bird named Voice - Connectivity - Global.
What caused it?
Bird hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.