- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Conversations - API
- Down Index
- 33of 100
What to do
Check whether you use Bird Conversations - API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 17h it lasted.
Anything that failed between 2025-10-21 14:11 UTC and 2025-10-24 07:43 UTC may need a replay.Subscribe to Bird's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bird 4
- investigating
We are currently experiencing slower than expected sending of messages through Viber due to a slowdown in processing rate from Viber.
provider
- investigating
A limited subset of customers are unable to send messages through Viber channel; investigation and remediations ongoing.
provider
- investigating
Ability to sent messages through Viber has been fully restored.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3d751119cf
Is Bird still down?
No, this incident was resolved 2025-10-24 07:43 UTC. For Bird's live state, see https://down.guide/messagebird.
How long did it last?
2d 17h, from 2025-10-21 14:11 UTC to 2025-10-24 07:43 UTC, by the times Bird posted.
What was affected?
Bird named Conversations - API.
What caused it?
Bird hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.