Skip to main content
Bird

Elevated Errors with Conversations API

Degraded Lasted 1h 31m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Conversations - API
Regions
eu
Down Index
22of 100

What to do

  • Check whether you use Bird Conversations - API in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2026-05-01 20:06 UTC and 2026-05-01 21:37 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 3

  1. investigating

    We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1a4547b200

Is Bird still down?

No, this incident was resolved 2026-05-01 21:37 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

1h 31m, from 2026-05-01 20:06 UTC to 2026-05-01 21:37 UTC, by the times Bird posted.

What was affected?

Bird named Conversations - API in eu.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.