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Bird

Dashboard Search Indexing Issue

Degraded Lasted 2h 38m · started · Bird's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard - app.bird.com
Down Index
20of 100

What to do

  • Check whether you use Bird Dashboard - app.bird.com. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.

    Anything that failed between 2026-07-22 12:16 UTC and 2026-07-22 14:54 UTC may need a replay.
  • Subscribe to Bird's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=messagebird works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bird 4

  1. identified

    We've identified an issue affecting search functionality on the dashboard. All services remain operational, but new items may not appear in dashboard search results.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. monitoring

    The fix has been deployed, and dashboard search functionality has been restored. We are replaying events from the incident period to refresh the search index and ensure all affected items are available in search results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9bfffdbb05

Is Bird still down?

No, this incident was resolved 2026-07-22 14:54 UTC. For Bird's live state, see https://down.guide/messagebird.

How long did it last?

2h 38m, from 2026-07-22 12:16 UTC to 2026-07-22 14:54 UTC, by the times Bird posted.

What was affected?

Bird named Dashboard - app.bird.com.

What caused it?

Bird hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bird's official status page, https://status.bird.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.