- Level
- confirmed
- Worst impact
- Operational
- Components
- MongoDB Cloud
What to do
Check whether you use MongoDB Atlas MongoDB Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 10m it lasted.
Anything that failed between 2026-09-30 18:51 UTC and 2026-09-30 21:02 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 4
- investigating
We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
provider
- identified
We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
provider
- monitoring
The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0613f31a12
Is MongoDB Atlas still down?
No, this incident was resolved 2026-09-30 21:02 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
2h 10m, from 2026-09-30 18:51 UTC to 2026-09-30 21:02 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.