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MongoDB Atlas

Admin Admin API: Intermittent Increase in 5xx errors

Degraded Lasted 2h 35m · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Degraded
Components
MongoDB Cloud
Down Index
22of 100

What to do

  • Check whether you use MongoDB Atlas MongoDB Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 35m it lasted.

    Anything that failed between 2026-10-09 13:11 UTC and 2026-10-09 15:46 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 3

  1. investigating

    We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.

    provider

  2. monitoring

    We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-32543f2aa7

Is MongoDB Atlas still down?

No, this incident was resolved 2026-10-09 15:46 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

2h 35m, from 2026-10-09 13:11 UTC to 2026-10-09 15:46 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Cloud.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.