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MongoDB Atlas

Issue impacting Atlas Search availability on certain clusters

Partial outage Lasted 1h 48m · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Partial outage
Components
MongoDB Atlas Search

What to do

  • Check whether you use MongoDB Atlas MongoDB Atlas Search. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 48m it lasted.

    Anything that failed between 2026-10-09 16:29 UTC and 2026-10-09 18:17 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 4

  1. investigating

    Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been deployed and we are monitoring.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e96cded135

Is MongoDB Atlas still down?

No, this incident was resolved 2026-10-09 18:17 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

1h 48m, from 2026-10-09 16:29 UTC to 2026-10-09 18:17 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Atlas Search.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.