- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Charts
- Down Index
- 23of 100
What to do
Check whether you use MongoDB Atlas MongoDB Charts. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h it lasted.
Anything that failed between 2026-10-02 00:01 UTC and 2026-10-02 05:02 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 2
- identified
Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aba876bd6a
Is MongoDB Atlas still down?
No, this incident was resolved 2026-10-02 05:02 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
5h, from 2026-10-02 00:01 UTC to 2026-10-02 05:02 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Charts.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.