- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Cloud
- Regions
- eu, europe-west2
- Down Index
- 31of 100
What to do
Check whether you use MongoDB Atlas MongoDB Cloud in eu, europe-west2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 36m it lasted.
Anything that failed between 2026-10-20 07:32 UTC and 2026-10-20 20:09 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 4
- identified
Since 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b. Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region. We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.
provider
- identified
The Google Cloud status page has been updated to report further information, follow this link for details https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
provider
- monitoring
We are seeing signs of Availability Zone connectivity improving and are continuing to monitor.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-12c0b7f8d5
Is MongoDB Atlas still down?
No, this incident was resolved 2026-10-20 20:09 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
12h 36m, from 2026-10-20 07:32 UTC to 2026-10-20 20:09 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud in eu, europe-west2.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.