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MongoDB Atlas

Intermittent 503 Errors on Atlas Admin API and Automation Tooling

Partial outage Lasted 1d 15h · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Partial outage
Components
MongoDB Cloud
Down Index
35of 100

What to do

  • Check whether you use MongoDB Atlas MongoDB Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.

    Anything that failed between 2026-03-25 21:31 UTC and 2026-03-27 13:21 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 4

  1. investigating

    We are currently investigating intermittent spikes of HTTP 503 errors affecting Atlas control plane operations performed via the Atlas Admin API and automation tooling such as Terraform. Impacted requests typically fail for a short period and succeed on retry. Atlas database connectivity and data plane operations remain healthy. Our engineering teams are working to resolve the issue with high urgency and to prevent recurrence. Customers encountering 503 responses are advised to retry failed Admin API and Terraform operations with appropriate retry logic and backoff while we continue our investigation.

    provider

  2. monitoring

    The team has identified the root cause of intermittent spikes of HTTP 503 errors and has applied a fix.

    provider

  3. monitoring

    We continue to monitor our systems for intermittent spikes in 503 HTTP errors following our deployed fix. We will provide another update tomorrow by 3 PM UTC.

    provider

  4. resolved

    We are no longer seeing intermittent spikes in HTTP 503 errors.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-28a8f7d328

Is MongoDB Atlas still down?

No, this incident was resolved 2026-03-27 13:21 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

1d 15h, from 2026-03-25 21:31 UTC to 2026-03-27 13:21 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Cloud.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.