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MongoDB Atlas

MongoDB App Services: Connectivity issues

Partial outage Lasted 1d 7h · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Partial outage
Components
MongoDB Atlas App Services and Device Sync
Down Index
35of 100

What to do

  • Check whether you use MongoDB Atlas MongoDB Atlas App Services and Device Sync. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 7h it lasted.

    Anything that failed between 2026-02-28 19:53 UTC and 2026-03-02 03:05 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 3

  1. investigating

    We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4eb6c7da07

Is MongoDB Atlas still down?

No, this incident was resolved 2026-03-02 03:05 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

1d 7h, from 2026-02-28 19:53 UTC to 2026-03-02 03:05 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Atlas App Services and Device Sync.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.