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MongoDB Atlas

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

Degraded Lasted 1d 1h · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Degraded
Components
MongoDB Cloud
Down Index
25of 100

What to do

  • Check whether you use MongoDB Atlas MongoDB Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.

    Anything that failed between 2026-08-19 20:45 UTC and 2026-08-20 22:07 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 7

  1. identified

    We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.

    provider

  2. monitoring

    We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. monitoring

    We have deployed fix, continuing the monitor for any further issues.

    provider

  7. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-714b56ff2a

Is MongoDB Atlas still down?

No, this incident was resolved 2026-08-20 22:07 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

1d 1h, from 2026-08-19 20:45 UTC to 2026-08-20 22:07 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Cloud.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.