- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Cloud
- Down Index
- 20of 100
What to do
Check whether you use MongoDB Atlas MongoDB Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 6m it lasted.
Anything that failed between 2026-08-18 14:10 UTC and 2026-08-18 15:17 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 4
- investigating
We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.
provider
- identified
We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.
provider
- monitoring
We have disabled the workload and are monitoring the situation
provider
- resolved
This incident has been resolved. Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes. The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has been remediated. Customer clusters and their data were not affected; the impact was limited to the timing of control-plane operations. This jobs issue has been resolved as well.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-97a79d45f4
Is MongoDB Atlas still down?
No, this incident was resolved 2026-08-18 15:17 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
1h 6m, from 2026-08-18 14:10 UTC to 2026-08-18 15:17 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.