- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Atlas for Government
What to do
Check whether you use MongoDB Atlas MongoDB Atlas for Government. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12d 20h it lasted.
Anything that failed between 2026-03-19 00:24 UTC and 2026-03-31 21:19 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 3
- identified
Impact: Some users may be unable to log into the Atlas for Government UI using SSO. Specifically, users accessing Atlas for Government via a saved SSO login URL may receive an error, and users attempting to log in via a federated identity provider link may be unable to complete authentication. Root cause: We have identified an issue with SSO routing that is preventing some federated login flows from completing successfully. These issues started around 2026-03-18 2:30 UTC. What you might see: - A 400 error when navigating to Atlas for Government via a bookmarked or direct SSO URL. - An inability to complete login when using a federated identity provider link. Our actions: A fix is being implemented. Actively working to restore full SSO login functionality for affected users. User action: As a workaround, users can log in by entering their email address directly at https://account.mongodbgov.com and following the standard prompts. If you have time-sensitive changes that are blocked and need urgent assistance, please contact MongoDB Support. Next update: We will provide updates on this page as we progress toward resolution, or if we observe any change in impact to Atlas for Government.
provider
- monitoring
A fix has been implemented and we are monitoring the results. Users who were previously unable to log in via SSO should now be able to authenticate successfully.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9837aeb9e1
Is MongoDB Atlas still down?
No, this incident was resolved 2026-03-31 21:19 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
12d 20h, from 2026-03-19 00:24 UTC to 2026-03-31 21:19 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Atlas for Government.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.