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MongoDB Atlas

AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired

Degraded Lasted 1d 12h · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Degraded
Components
MongoDB Cloud
Regions
us, us-east-1

What to do

  • Check whether you use MongoDB Atlas MongoDB Cloud in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 12h it lasted.

    Anything that failed between 2026-05-08 02:24 UTC and 2026-05-09 14:24 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 5

  1. identified

    AWS Availability Zone use1-az4 in US-EAST-1 region is impaired. For some clusters in AWS US-EAST-1 region, cluster nodes in that availability zone may have impaired health. Some Atlas operations, including instance scaling and cluster configuration changes, may also be delayed for clusters in AWS US-EAST-1. Please see https://health.aws.amazon.com/health/status for more information.

    provider

  2. monitoring

    AWS Availability Zone use1-az4 in US-EAST-1 region is still impaired and AWS is working to restore the full availability of the availability zone. The Atlas system is taking healing actions on impacted nodes where possible to restore node health. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

    provider

  3. monitoring

    AWS continues to make progress to restore the full availability of the availability zone. The Atlas system is taking healing actions on impacted nodes where possible to restore node health. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

    provider

  4. monitoring

    AWS continues to work towards full recovery. The Atlas system has been successfully taking healing actions on impacted nodes to restore node health and using healthy availability zones for provisioning new nodes. We continue to monitor the situation. Please see https://health.aws.amazon.com/health/status for more information.

    provider

  5. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a837fd1b32

Is MongoDB Atlas still down?

No, this incident was resolved 2026-05-09 14:24 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

1d 12h, from 2026-05-08 02:24 UTC to 2026-05-09 14:24 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Cloud in us, us-east-1.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.