- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Cloud, MongoDB Atlas Search
What to do
Check whether you use MongoDB Atlas MongoDB Cloud, MongoDB Atlas Search. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 18m it lasted.
Anything that failed between 2026-05-23 19:48 UTC and 2026-05-24 02:05 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 4
- investigating
We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.
provider
- identified
We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.
provider
- monitoring
We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b3e38cffad
Is MongoDB Atlas still down?
No, this incident was resolved 2026-05-24 02:05 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
6h 18m, from 2026-05-23 19:48 UTC to 2026-05-24 02:05 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud, MongoDB Atlas Search.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.