- Level
- confirmed
- Worst impact
- Degraded
- Components
- MongoDB Cloud
- Regions
- eu
What to do
Check whether you use MongoDB Atlas MongoDB Cloud in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 23h it lasted.
Anything that failed between 2026-05-03 17:33 UTC and 2026-05-05 17:28 UTC may need a replay.Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MongoDB Atlas 3
- investigating
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
provider
- monitoring
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.
provider
- resolved
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bb6aa7c99b
Is MongoDB Atlas still down?
No, this incident was resolved 2026-05-05 17:28 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.
How long did it last?
1d 23h, from 2026-05-03 17:33 UTC to 2026-05-05 17:28 UTC, by the times MongoDB Atlas posted.
What was affected?
MongoDB Atlas named MongoDB Cloud in eu.
What caused it?
MongoDB Atlas hasn't published a root cause. If it does, it shows here.
Where does this come from?
MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.