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MongoDB Atlas

Atlas Charts users unable to login

Degraded Lasted 0m · started · MongoDB Atlas's page

Level
confirmed
Worst impact
Degraded
Components
MongoDB Charts
Down Index
10of 100

What to do

  • Check whether you use MongoDB Atlas MongoDB Charts. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-04-01 12:55 UTC and 2026-04-01 12:55 UTC may need a replay.
  • Subscribe to MongoDB Atlas's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mongodb-atlas works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MongoDB Atlas 1

  1. resolved

    Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d57363d631

Is MongoDB Atlas still down?

No, this incident was resolved 2026-04-01 12:55 UTC. For MongoDB Atlas's live state, see https://down.guide/mongodb-atlas.

How long did it last?

0m, from 2026-04-01 12:55 UTC to 2026-04-01 12:55 UTC, by the times MongoDB Atlas posted.

What was affected?

MongoDB Atlas named MongoDB Charts.

What caused it?

MongoDB Atlas hasn't published a root cause. If it does, it shows here.

Where does this come from?

MongoDB Atlas's official status page, https://status.mongodb.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.